NEWS: December 2016, Sydney: Tramada Systems announces the availability of the major Version 5.0 release of their industry leading CRM and Travel Financial Management Solution, tramada®. Version 5.0 delivers deep functionality on major initiatives with the new reporting suite and workflow automation modules to all clients. John Tran, Head of Product Tramada Systems says “2016 [...]
NEWS: Tramada Systems adopts Sabre technology to enhance travel management solutions portfolio Integration of Sabre Profiles into front and mid office software, tramada®, will give corporate travellers a more relevant and personalised travel experience Sydney, AUSTRALIA, November 2016: Sabre Corporation (NASDAQ: SABR), the leading technology provider to the global travel industry and travel management technology [...]
October 2016, Sydney: Spencer Travel signed an extended contract with Tramada Systems cementing their long term partnership for another five years. Spencer Travel cites confidence in Tramada Systems maintaining its leadership position in the travel management technology market into the future. Spencer Travel first selected tramada® as their Travel Management Solution in 2004 and has [...]
Introducing operational change, particularly new technology, requires a proactive approach to allay emotional resistance whilst making the most of the opportunity to optimise end-to-end processes and automate non-value-added tasks. Business process reengineering (BPR) is the analysis and redesign of workflows that does exactly this and plays an important role in the implementation of new technology. [...]
PRESS RELEASE: Australia, Wednesday 28th, 2016 Travel management technology leader, Tramada Systems, partners with Melbourne-based global Business Intelligence (BI) and analytics software vendor, Yellowfin, to integrate its BI platform into the award-winning, cloud-based travel automation solution, tramada®. Tramada Systems announced today general availability of the integrated solution for tramada® Standard and tramada® Premier clients. Mining [...]
Customer Relationship Management (CRM) refers to the practices and supporting systems that are used to analyse customer activity with the view of improving customer retention and sales. In the travel industry this entails knowing your customer, that is a deep and detailed customer profile, and integrating that information with booking transactional data to support better [...]
Standing out amongst the crowd is getting harder for leisure agencies, especially with growing number of OBTs. However, technology can also help leisure agencies differentiate with improved customer experience and consistent branding. Branded documentation Creating a corporate brand that reflects an agency’s value proposition is realised through the company’s website and other communications with the [...]
Leisure Travel agencies typically experience fraud either by clients using stolen credit cards or by causing a charge back after they travelled. This is one of the reasons the travel industry has a low credit rating. First impressions Customer fraud has increased significantly in recent years due to use of the internet to research and book [...]
Self-service is what travellers want so why not let them help you do the work. New functionality from Tramada allows travellers to register themselves for group tours or events using a secure online form. Convenient and quick. Online registration lets travellers sign up online, when and where it is most convenient for them. It takes [...]
Travel agents must offer unique services to their clients to provide a better experience for less cost than their competitors. The key to this is automation of the booking process to improve productivity of consultants by reducing time spent to manage each booking and increasing data accuracy. The online booking process is, by its nature, [...]
