Yearly Archives: 2019

/2019

Use data to power your success

2019-08-23T14:02:57+00:00August 23rd, 2019|Business Intelligence, Customer service, Information Management, Reporting|

Use data to power your success If you're following the SailGP series like our CFO, you’ll know about a recent incident where one of these high-tech boats took a nosedive at high speed, snapping its winged sail in two. It happened so fast that its crew didn’t know what had gone wrong, and it was only [...]

Tramada wins AFTA award for Best Travel Agent Technology Innovation

2019-07-29T12:00:55+00:00July 29th, 2019|AFTA, IATA, In the News, NDC, New Distribution Capability, Technology|

Tramada wins AFTA’s 2019 NTIA award for Best Travel Agent Technology Innovation Tramada recognised for NDC capabilities supporting end-to-end booking processing, at scale Sydney, Australia – 23 July – Tramada Systems has announced that its New Distribution Capability (NDC) Solution won first place at the Australian Federation of Travel Agents’ annual National Travel Industry Awards (NTIA) [...]

Free up the power of NDC

2019-07-25T16:04:50+00:00July 25th, 2019|AFTA, IATA, In the News, NDC, Technology|

Free up the power of NDC IATA’s NDC is designed to give agents access to unbundled tickets and ancillaries that airlines have traditionally sold on their own websites. Think insurance, checked bags, lounge access, airport parking/hotels, car hire, transfers, theatres/concerts, Wi-Fi, short tours, attractions, and more-which can add up to AU$50 per traveller, or more than [...]

Bespoke need not mean “manual”

2019-06-21T11:26:02+00:00June 21st, 2019|Automation, Information Management, Offline Automation, Technology|

Bespoke need not mean “manual” Every day, the travel industry discovers new uses for technology such as the internet, robotics, and biometrics. However, the lion’s share of the travel advisor’s role remains to advise. That is, investing the time to listen to and understand their customer-then creating a bespoke experience that meets their specific needs. [...]

Inside the NDC – an interview with Tramada’s Björn Böhme

2019-06-11T08:57:43+00:00June 11th, 2019|In the News, Information Management, NDC, Technology|

Inside the NDC - an interview with Tramada’s Björn Böhme Global Director of Product and Engineering for Tramada Systems, Björn Böhme, was recently interviewed by FESTIVE ROAD’s Mike Orchard on behalf of IATA. The topic: the New Distribution Capability, or NDC. Here we share highlights from their intriguing discussion. Mike:  In layman’s terms, what is [...]

Prepared for the NDC? We are.

2019-06-04T12:40:38+00:00June 4th, 2019|NDC, Technology|

Prepared for the NDC? We are. It’s that time of financial year when agents, suppliers and associations convene to plan the year ahead. As diverse as these individuals and groups are, one hot topic is being discussed everywhere: IATA’s revolutionary New Distribution Capability, or NDC. Discussion has moved on from questions such as “What is [...]

10 ways tramada clients have the edge on competitors

2019-05-28T08:26:44+00:00May 28th, 2019|Automation, Business Intelligence, Customer service, Duty of care, Information Management, NDC, Reporting, Security, Sustainability, Technology|

10 ways tramada clients have the edge over competitors They keep their customers in focus At its heart, the tramada® software solution is designed to save consultants time by removing manual effort from workflows and automating the offline booking process with Offline Automation. Rich customer profiles empower our leisure advisors with client preferences, trends, travel [...]

Measure, Improve, Profit

2019-04-30T10:49:51+00:00April 30th, 2019|Business Intelligence, In the News, Information Management, Reporting, Technology|

Measure, Improve, Profit. Investing in any significant purchase comes with it the responsibility to do a little homework prior to purchase. Commonly we make a list of all the must-haves and nice-to-haves, talk to others with relevant experience, consider the options, then determine transition periods and timing. When converting to a new mid/back office like [...]

Doing the right thing is good business

2019-04-16T12:02:36+00:00April 16th, 2019|Sustainability, Technology|

Doing the right thing is good business In 2017, aviation alone released 859 million tonnes of carbon dioxide (CO2) into the atmosphere globally, and if the industry was a country its emissions would rank 7th in the world, next to Germany, according to Australia's Choice magazine. And the problem is growing. The Australasian Emission Reduction Summit [...]

Safer than houses

2019-04-02T14:29:08+00:00April 2nd, 2019|In the News, Information Management, Security, Technology|

Safer than houses We recently spoke with a non-Tramada agent who had lost all of their travel data with the theft of their office computers. Tramada was recommended to them as a safeguard from ever losing data again. That’s because in 2001 tramada® became the first cloud-based mid/back-office for travel agents in Australia and New [...]