Monthly Archives: March 2019

//March

Turning pain of change into productivity gains

2019-03-26T14:42:59+00:00March 26th, 2019|Change management, Information Management, NDC, Technology|

Turning pain of change into productivity gains Introducing a new software system into a business can bring with it many changes, and some with significant costs attached - as recently demonstrated when Queensland’s Department of Health announced a AU$30 million change management expenditure on top of its implementation costs for new enterprise software. Change management [...]

Passenger Locator Report enhanced to identify Boeing 737 MAX air segments

2019-05-06T10:35:53+00:00March 14th, 2019|Duty of care, In the News, Press Release, Reporting, Technology|

Passenger Locator Report enhanced to identify Boeing 737 MAX aircraft air segments Agents can now locate passengers anywhere in the world impacted by Boeing grounding Sydney, Australia – 14 March 2019 – Tramada Systems has enhanced its popular Passenger Locator Report to assist agents to identify air passengers affected by the Boeing Company’s grounding of [...]

Agent or Advisor? Time and insights make the difference

2019-03-12T15:08:58+00:00March 12th, 2019|Automation, Business Intelligence, SaaS, Technology|

Agent or Advisor? Time and insights make the difference Today’s world of travel booking can be a confusing place where disruption, commoditisation, and corporate failures are becoming common features. In this setting, travel industry professionals are finding their roles morphing from travel agent to that of a trusted travel advisor. Evidence of this shift is [...]