Customer service

/Customer service

Use data to power your success

2019-08-23T14:02:57+00:00August 23rd, 2019|Business Intelligence, Customer service, Information Management, Reporting|

Use data to power your success If you're following the SailGP series like our CFO, you’ll know about a recent incident where one of these high-tech boats took a nosedive at high speed, snapping its winged sail in two. It happened so fast that its crew didn’t know what had gone wrong, and it was only [...]

10 ways tramada clients have the edge on competitors

2019-05-28T08:26:44+00:00May 28th, 2019|Automation, Business Intelligence, Customer service, Duty of care, Information Management, NDC, Reporting, Security, Sustainability, Technology|

10 ways tramada clients have the edge over competitors They keep their customers in focus At its heart, the tramada® software solution is designed to save consultants time by removing manual effort from workflows and automating the offline booking process with Offline Automation. Rich customer profiles empower our leisure advisors with client preferences, trends, travel [...]

Tramada adds Pay Now functionality to its Mint Payment Gateway

2019-02-26T08:55:11+00:00February 26th, 2019|Customer service, eCommerce, In the News, Information Management, Partnership, Press Release, Security, Technology|

Tramada adds Pay Now functionality to its Mint Payment Gateway Sydney, Australia – 26 February 2019 – Tramada Systems has introduced an enhancement to its Payment Gateway module with Mint Payments that dramatically increases customer service and security of payment transactions. Agencies using the tramada® Mint Payment Gateway can now add the new Tramada Pay [...]

Tramada & AirHelp offer new flight compensation service

2019-02-21T13:23:32+00:00February 21st, 2019|Customer service, Duty of care, In the News, Partnership, Press Release, Technology|

Tramada & AirHelp offer new flight compensation service Automatically claim compensation fees for EU flight delays, cancellations and missed connections Sydney, Australia – 21 February 2019 – Tramada Systems and AirHelp, the largest global flight compensation claim handling company, now offer tramada®-enabled travel agencies a value-adding service for all air travellers who experience delays, cancellations, [...]