The Strategic Power of Insight from Addison Lee Group

2018-04-13T02:10:08+00:00April 13th, 2018|Automation, In the News, Security, Technology|

HOW IS DATA CHANGING THE GLOBAL TRAVEL INDUSTRY? Addison Lee Group released a whitepaper on 27 March, 2018 on digital transformation of travel data. The whitepaper includes commentary from Tramada Head of North America, Mary Ellen George. For more information on how data is changing the global travel industry, to check out their whitepaper on [...]

Choosing a Technology Partner – 25 Point Checklist

2018-12-17T20:58:26+00:00March 19th, 2018|Automation, Business Intelligence, SaaS, Security, Technology|

HOW DO YOU KNOW THAT YOU'VE MADE THE RIGHT TECHNOLOGY DECISION? Whether you’re new to tramada® travel technology or, like most of our clients, you’ve been on our platform for several years - or perhaps you’re still in the process of selecting the solution you need - one thing is certain: in today’s complicated travel industry [...]

Secure start to 2018

2018-12-17T20:58:27+00:00February 27th, 2018|In the News, Security, Technology|

2018 renews focus on security and privacy with APP and PCI DSS requirements. So here are some best practices to protect your business and customer data. Security 101 Never share your password. In fact, put this in your employee contracts! Where you can, force complex passwords and periodic password changes. Procedures around logins are also critical: regularly review [...]

Tramada Confirmed as Preferred Mid-Office Partner of AFTA AICS

2018-12-17T20:58:29+00:00September 27th, 2017|In the News, Partnership, Press Release, Security|

12 September 2017 TRAMADA WILL MAKE IT EASIER FOR TRAVEL AGENTS TO APPLY TO THE INSOLVENCY CHARGEBACK SCHEME, MAKING PROTECTION FROM CREDIT CHARGEBACKS MORE STREAMLINED. The Australian Federation of Travel Agents (AFTA) earlier this month announced the launch of the AFTA Insolvency Chargeback Scheme (AICS) – the first ever travel industry scheme to provide a [...]

PCI DSS : what and why

2019-04-08T10:15:21+00:00May 3rd, 2017|Security, Technology|

Payment Card Industry Data Security Standards (PCI DSS) is a global data security standard to protect confidential payment card information against theft. For the travel industry the need to become PCI DSS compliant just got a whole lot more urgent. IATA and AFTA are demanding compliance Airlines have demanded that IATA support their own internal compliance [...]

Customer fraud – be alert

2018-12-17T20:58:30+00:00July 27th, 2016|Business Intelligence, Security|

Leisure Travel agencies typically experience fraud either by clients using stolen credit cards or by causing a charge back after they travelled.  This is one of the reasons the travel industry has a low credit rating. First impressions Customer fraud has increased significantly in recent years due to use of the internet to research and book [...]

Gone phishing. When passwords aren’t enough.

2018-12-17T20:58:30+00:00December 6th, 2015|In the News, Security, Technology|

One way criminals get hold of information they shouldn’t is to target someone who has access to the data... you. Most systems like tramada® have a secure login with a password but is that enough? It’s surprisingly easy to steal your password! One way to verify it’s really you logging in is with two factor [...]

Security features top of mind

2018-12-17T20:58:31+00:00September 1st, 2015|Security, Technology|

With any number of security incidents featuring in the news it’s not surprising our clients are asking how to limit the chance of their businesses being compromised. The latest breach of travel firm Thomson’s in the UK was reported in the mainstream UK press as consumer news. Tramada takes data security very seriously and as [...]