Technology

/Technology

10 ways tramada clients have the edge on competitors

2019-05-28T08:26:44+00:00May 28th, 2019|Automation, Business Intelligence, Customer service, Duty of care, Information Management, NDC, Reporting, Security, Sustainability, Technology|

10 ways tramada clients have the edge over competitors They keep their customers in focus At its heart, the tramada® software solution is designed to save consultants time by removing manual effort from workflows and automating the offline booking process with Offline Automation. Rich customer profiles empower our leisure advisors with client preferences, trends, travel [...]

Measure, Improve, Profit

2019-04-30T10:49:51+00:00April 30th, 2019|Business Intelligence, In the News, Information Management, Reporting, Technology|

Measure, Improve, Profit. Investing in any significant purchase comes with it the responsibility to do a little homework prior to purchase. Commonly we make a list of all the must-haves and nice-to-haves, talk to others with relevant experience, consider the options, then determine transition periods and timing. When converting to a new mid/back office like [...]

Doing the right thing is good business

2019-04-16T12:02:36+00:00April 16th, 2019|Sustainability, Technology|

Doing the right thing is good business In 2017, aviation alone released 859 million tonnes of carbon dioxide (CO2) into the atmosphere globally, and if the industry was a country its emissions would rank 7th in the world, next to Germany, according to Australia's Choice magazine. And the problem is growing. The Australasian Emission Reduction Summit [...]

Safer than houses

2019-04-02T14:29:08+00:00April 2nd, 2019|In the News, Information Management, Security, Technology|

Safer than houses We recently spoke with a non-Tramada agent who had lost all of their travel data with the theft of their office computers. Tramada was recommended to them as a safeguard from ever losing data again. That’s because in 2001 tramada® became the first cloud-based mid/back-office for travel agents in Australia and New [...]

Turning pain of change into productivity gains

2019-03-26T14:42:59+00:00March 26th, 2019|Change management, Information Management, NDC, Technology|

Turning pain of change into productivity gains Introducing a new software system into a business can bring with it many changes, and some with significant costs attached - as recently demonstrated when Queensland’s Department of Health announced a AU$30 million change management expenditure on top of its implementation costs for new enterprise software. Change management [...]

Passenger Locator Report enhanced to identify Boeing 737 MAX air segments

2019-05-06T10:35:53+00:00March 14th, 2019|Duty of care, In the News, Press Release, Reporting, Technology|

Passenger Locator Report enhanced to identify Boeing 737 MAX aircraft air segments Agents can now locate passengers anywhere in the world impacted by Boeing grounding Sydney, Australia – 14 March 2019 – Tramada Systems has enhanced its popular Passenger Locator Report to assist agents to identify air passengers affected by the Boeing Company’s grounding of [...]

Agent or Advisor? Time and insights make the difference

2019-03-12T15:08:58+00:00March 12th, 2019|Automation, Business Intelligence, SaaS, Technology|

Agent or Advisor? Time and insights make the difference Today’s world of travel booking can be a confusing place where disruption, commoditisation, and corporate failures are becoming common features. In this setting, travel industry professionals are finding their roles morphing from travel agent to that of a trusted travel advisor. Evidence of this shift is [...]

Tramada adds Pay Now functionality to its Mint Payment Gateway

2019-02-26T08:55:11+00:00February 26th, 2019|Customer service, eCommerce, In the News, Information Management, Partnership, Press Release, Security, Technology|

Tramada adds Pay Now functionality to its Mint Payment Gateway Sydney, Australia – 26 February 2019 – Tramada Systems has introduced an enhancement to its Payment Gateway module with Mint Payments that dramatically increases customer service and security of payment transactions. Agencies using the tramada® Mint Payment Gateway can now add the new Tramada Pay [...]

Tramada & AirHelp offer new flight compensation service

2019-02-21T13:23:32+00:00February 21st, 2019|Customer service, Duty of care, In the News, Partnership, Press Release, Technology|

Tramada & AirHelp offer new flight compensation service Automatically claim compensation fees for EU flight delays, cancellations and missed connections Sydney, Australia – 21 February 2019 – Tramada Systems and AirHelp, the largest global flight compensation claim handling company, now offer tramada®-enabled travel agencies a value-adding service for all air travellers who experience delays, cancellations, [...]

Duty of Care: turning responsibility into competitive advantage

2019-01-29T09:58:06+00:00January 29th, 2019|Duty of care, Information Management, Reporting, Security, Technology|

Duty of Care: turning responsibility into competitive advantage tramada®'s seamless integrations with best-of-breed tracking, communication and assistance solutions not only protect travellers – they empower travel agencies. Every day, dozens of incidents occur that can potentially place your clients at risk. From the vagaries of climate change and natural disasters such as earthquakes and storms, to [...]