Passenger Locator Report enhanced to identify Boeing 737 MAX air segments

/Passenger Locator Report enhanced to identify Boeing 737 MAX air segments

Passenger Locator Report enhanced to identify Boeing 737 MAX air segments

Passenger Locator Report enhanced to identify Boeing 737 MAX aircraft air segments

Agents can now locate passengers anywhere in the world impacted by Boeing grounding

Sydney, Australia – 14 March 2019 – Tramada Systems has enhanced its popular Passenger Locator Report to assist agents to identify air passengers affected by the Boeing Company’s grounding of its entire 737 MAX fleet.

“We recognise the groundings of the Boeing 737 MAX aircraft following Sunday’s event has not only inconvenienced air travellers around the world – it’s also placed a tremendous strain on travel agents who need to identify passengers impacted by the groundings,” said Susan Enners, Country Manager Australia and New Zealand at Tramada Systems.

“Enhancing our standard Passenger Locator Report gives our agents a fast, accurate method of identifying customers due to fly on a 737 MAX, or who are grounded by Boeing’s actions anywhere in the world,“ Enners said.

“This is Duty of Care in action, and only Tramada could make this capability available so quickly.”

The enhancement to Tramada’s Passenger Locator Report adds Aircraft Type code so that tramada®-enabled agents can easily identify specific aircraft types affected. The Passenger Locator Report is one of more than 50 standard reports available at no additional charge to tramada clients and which include data filters, drill-down functionality, and interactive dashboards.


Tramada Systems is a leader in travel technology that minimises the need for travel consultants’ manual interventions by automating all client data document production and financial transactions related to travel bookings. The tramada platform is designed by travel agents, for travel agents. It is used by 400 travel agencies who service more than 80 multinational corporations, 100 ASX-listed companies and 60 government departments, agencies and universities. Cloud-based, BI-enabled and flexible, tramada meets travel businesses’ unique reporting needs and provides true freedom of choice because it works with any or all GDSs as well as IATA’s NDC. The solution’s modular design enables more than 50 best-of-breed applications for CRM, payments, expense management, e-marketing, itineraries and more, and integrates seamlessly with online content from multiple sources. The organisation has clients in the USA, Australia, and New Zealand. For further information, please contact, phone +61 2 8227 7333 or visit

tramada is a registered trademark of Tramada Systems Pty Ltd. All other trademarks are property of their respective owners.

2019-05-06T10:35:53+00:00March 14th, 2019|Duty of care, In the News, Press Release, Reporting, Technology|