Simplifying agency workflows
Tramada has again enhanced its value proposition with an innovative partnership with Onyx, the world’s leading hotel commission recovery service. The resulting product is designed to help Australian and New Zealand travel agencies boost their hotel commission earnings while reducing the cost to do so.
Analysis has shown that around 40 per cent of commission owed by hotels is never handed over to the agencies that have earned it. Most agencies fail to chase commission because it is time-consuming and sometimes the expense of banking commission cheques cannot be justified. Onyx CentreSource solves the problem by handling and chasing commission for agents on an outsourced basis.
tramada® then has the unique advantage of helping agencies reconcile these commissions. The returned commissions are automatically processed including reconciliation to each individual hotel booking, auto receipting into the booking so the agency can recognise the revenue and makes it available for inclusion in the bank statement which feeds into the back office accounting system. This information is then available for reporting and analysis.