Tramada Systems is a multi-award winner and leading provider of software solutions to the travel industry
tramada® is the engine room powering the most successful travel businesses in Australia and New Zealand. Learn more
Tramada Systems is an industry leader in automation of the travel booking process realising better business performance for travel agencies of any size. Our solutions are proven to massively increase consultant productivity, efficiency and accuracy.
We manage all financial transactions, client data and document production for an agency. We put that information to work with targeted reporting and a fully integrated Business Intelligence system that puts control back in the hands of decision makers.
tramada® is cloud-based, allowing you to work anywhere, anytime without the need for expensive hardware or software maintenance.
Designed by travel agents, for travel agents
Feature rich and easy to use, with logical workflows that improve the performance of travel consultants.
Tramada people come from the industry, bringing valuable insights and experience. Our clients can take much of the credit too as they continually push the product to the next level.
Expedia TaaP, Calypso Net and online booking engines are just the beginning.
The Tramada Advantage: Data integrity with process efficiency
tramada® software handles over three million travel bookings per year, representing an average $4 billion of travel spend. Our focus is to ensure that travel agency processes are streamlined and that all data is accurate and secure.
Customer Relationship Management (CRM) refers to the practices and supporting systems that are used to analyse customer activity with the view of improving customer retention and sales. In the travel industry this entails knowing your customer, that is a deep [...]
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“Using the modern, flexible and scalable technology provided by Tramada has created an IT environment that ensures we are able to partner with Best of Breed providers for all aspects of our business. The Tramada technology allows us to deliver personalised technology and tailor solutions to meet our client’s needs.”
“We use Tramada to run our business [since 2003]– the biggest asset to us has always been its model of continuous improvement via the TERM process (Tramada Enhancement Request Meetings) plus the many integrated products. We utilise a lot of the Tramada additional modules such as Enhanced Data Credit Card feeds, CRM integration with SAGE, Virtuoso feed, and the most recent example of this is the Tramada Connect BI which is allowing us to stamp our own IP onto a robust business intelligence platform so that we can deliver outstanding reports to our clients.”
“Our partnership with Tramada spans more than 12 years, during which time we’ve worked on many initiatives together. It’s always been paramount to us that our technology platform helps us to grow and innovate whilst we focus on outstanding service to our customers. Tramada’s expertise in travel automation is providing us with increased productivity, consultants’ job satisfaction and ultimately…the best customer experience.”