About Us

/About Us
About Us2020-07-15T06:52:51+00:00

Our Vision

smart. simple. seamless.

Tramada’s vision from the very beginning incorporated processing, storage and providing valuable data insights into information within the travel transaction life cycle. In fact, Tramada means Travel Management Data.

  • Re-engineer and revolutionise travel transaction processing by building a business around an Application Service Provider model

  • Be the independently acknowledged leader for travel process automation such that our brand is synonymous with travel back-office solutions

  • Reward investors and employees through sustainable financial success while consistently delivering lower cost transactions to the travel industry

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Tramada Systems is a multi-award winning organisation, winning the coveted Best Travel Agent Technology Innovation category in the 2019 AFTA NTIA awards. We have also been nominated for AFTA NTIA AWARDS annually and achieved FINALIST AFTA NTIA Awards for Best Travel Agent Technology Innovation in 2018, 2017, 2016, 2014 and 2013, and was named SAP Concur Ascend SMN Alliance Partner of the Year 2018/2019. In 2009 Tramada was the WINNER of btTB Technology Provider award and was listed in the Business Review Weekly Best companies to work for. Tramada won the Best SaaS (outside US) category in the 2015-16 Cloud Awards acknowledging our ongoing technology leadership and innovation, while our Tramada Learning team was a FINALIST in the Learning & Technology Impact Awards in 2012.

Designed by travel agents for travel agents

Tramada® is a ‘front’ and ‘mid’ office travel management system designed to cater to the corporate, leisure and broker markets. It is fully integrated, modular and interfaces with your GDS to provide a seamless profile upload and booking download capability.

What We Are

tramada is fully scalable and is configurable to operate in most travel environments. We have clients ranging from large single branch entities of 50+ terminals, to individual home users. tramada has been deployed in multi-branch organisations as well as single agencies. In other words tramada is suitable for all types of travel agency businesses.

It has been designed for front office staff which gives instant access to everything required and automates as much of the process as is possible. Easy to learn and use, yet extremely sophisticated, tramada has the flexibility to operate a business to an agency’s specific requirements.

Because of tramada’s distinct architecture, unparalleled productivity gains can be achieved thanks to the unique integration with your GDS. Every consultant transaction is instantly available in tramada, and because the data is accurate and complete, routine and time-consuming mid-office tasks such as reconciling supplier statements and chasing customers become a quick and easy process.

tramada is a constantly evolving system which is regularly upgraded to reflect industry changes and client demands. All enhancement requests are evaluated on a monthly basis and if approved, are scheduled into our quarterly version releases.

Travel Technology platform for the future

Cloud-based software as a service means that as the service provider, Tramada manages and is responsible for ensuring the software platform is continually maintained, with quality and feature upgrades while providing data security to meet regulatory requirements such as PCI DSS. To ensure we meet these obligations Tramada is strict in using industry best practice policies and procedures to ensure the protection of our customer’s data and businesses. Tramada uses MySQL real-time replication to keep databases at separate geographical locations synchronised so our client’s data is safe.

Tramada has long utilised proven open source technologies such as the Linux operating system, the Apache web server, MySQL database, JBoss application server and is completely Java based. By using open source technology and focusing on excellent engineering, Tramada was able to offer the Australian travel industry’s first cloud-based mid office system, and to make this offering at a great price.

Tramada continuously improves the product with feedback from clients through the support function and client enhancement requests with our agile iterative product release cycle. Most importantly, as experts in travel workflow automation, Tramada takes a thought leadership role in constantly searching out new technologies to build or integrate with. This helps travel agents stay ahead in the technology game, leading to greater efficiency, productivity and customer service offerings.

This means our customers can focus on their business and know with confidence that Tramada is taking care of ensuring that the software is leading edge, secure and will continue to provide them with the competitive advantage they will need in the future.

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